Training & Enrichment Center
Dear The Learning Dog Family:
All things change, and yet they stay the same. The Learning Dog isn’t any different, nor are Jenny and I. We have recently decided that we are going to dissolve our partnership. We both support each other throughout our new “change”! The idea that any of you, our family, would hear this news from anyone except for us wasn’t something that we could tolerate and the only way to reach all of you simultaneously was through this letter.
The Learning Dog will be closing its doors. The exact date isn’t known, but will be announced soon. Both Jenny and I will be opening our own dog training facilities under different names. The details are currently being worked out and we will send a second letter giving you all of the contact information for both of us and our new businesses. The most important thing is that all of our wonderful clients still have someplace good to train. And in fact you will now have TWO places to choose from! Both new businesses will gladly honor any pre-purchased gift cards, classes, or packages. So, you don’t have to worry about losing anything at all! And there will not be any downtime either. When The Learning Dog closes its doors, the other 2 businesses will already be up and running. I can assure you that both new businesses will have our same training philosophies, service, expertise and ethics that we always have had.
We have had an awesome run! We created a successful business that we kept running for nearly 7 years! It was all of you that made us successful and we cannot thank you enough. Each of you has been a part of our family, and we thank you all for that. We couldn’t have done it without you. Our appreciation could never fully be expressed in a letter, but thank you. We are honored that you chose us to help you raise your puppies, help your behavior issues, and take your dogs to new heights in their training experience. Now onto bigger and better things!
We will contact all of you again when we have a more solid date of when we will close our doors and the contact information for both of us.
Thank you again so much for supporting us!
Peace and Love,
Katie and Jenny
September 20, 2016
Hello awesome “The Learning Dog” clients!! Jenny and I are moving forward and have some information to give to you on our new businesses! Jenny and I are remaining friendly with each other and will support each other in our new endeavors. We have both kept the client list, and we will contact everyone with information as necessary. We recognize that in the end it is you, our amazing clients, that will decide where you would like to go. We encourage and hope that you will check out both of our locations! I think we both have some fantastic things to offer!
We want to assure you that we aren’t going anywhere. We will be there to offer non-aversive positive based training to our community. Please keep spreading the importance of the human-animal bond and know that positive dog training is the way to go. Dogs are amazing creatures and deserve nothing less.
Here is the contact information for our future businesses.
Jenny Falvey Katie Costello
Dogsmartz Unleashed, LLC The Canine Campus Training and Wellness Center, LLC
1591 E. Western Reserve Road 757 North Main Street
Poland, Ohio 44514 Hubbard, Ohio 44425
Katie’s building is The Learning Dog’s current building. Jenny will have her location in Poland and a satellite building at Hillcrest Flynn at 2619 East State Street Hermitage, PA 16148. We will both be offering the same classes that we offered at The Learning Dog plus new classes as well.
Our websites aren’t up and fully functioning just yet. The phones and emails are. We are looking so forward to having you all remain a part of our family. Please help us to spread the word!
Thank you for all of the support and memories!
Katie Costello and Jenny Falvey
***If you are new to The Learning Dog, please fill out the following Questionnaire and Liability waiver and return it PRIOR to the first day of class.***
Completed forms can be emailed to firstname.lastname@example.org or mailed to 757 North Main Street, Hubbard, Ohio 44425.
PLEASE READ: Required vaccines by age group
7-11 weeks: First DHPP vaccine, bordatella for all puppies at least 8 weeks of age, and a negative fecal exam.
12-18 weeks: Two DHPP and bordatella vaccine and a negative fecal. Leptospirosis is recommended but not required.
5 months and up: Three DHPP’s, rabies, bordatella and a negative fecal.
Note: Any dogs one year and older must have DHPP done every 3 years and rabies according to state law. While we strive to keep everyone healthy, there are limitations to the bordatella vaccine and fecal checks. With the bordatella vaccine, your dog can still get the disease, just a milder case. Typically bordatella is not life threatening. When a fecal exam is performed, they are only looking at a small amount of the stool sample under the microscope, so a negative fecal does not guarantee that your dog (or others in your class) is truly negative.
*Please note: This is our vaccine protocol. No exceptions will be made! If your veterinarian does something different you must still have these done. This vaccine protocol is supported by AAHA’s (American Animal Hospital Association) vaccine recommendations. With bordatella, your dog must be vaccinated with the intranasal vaccine at least one week (7 days) prior to class. If your pet has received the injectable vaccine and it is the first bordatella he has had in his life, it must be boostered 2-4 weeks after the initial vaccine, and again must be given at least a week before starting classes. This is to protect your dog and the others in class. We require vaccine records mailed, dropped off, emailed or faxed to us PRIOR to the start of class. You can fax them to 330-534-6070. We appreciate your compliance.
***IMPORTANT Info regarding Deposits, Refunds, Discounts, etc.***
Shelter Dog Discount – For any dog adopted from a shelter or rescue (proof is required) – Save 10% off your first class.
Class Payment Policy – 50% deposit required prior to any class. Balance in full is due on the first night of class. Cash, check, Mastercard/Visa or Discover accepted.
• Two weeks prior to class – 100% refund, one week prior to class – no refund
• No refunds once a class has started. If you are unable to attend a class we will be happy to provide you with a “make up” class date. There will be a $30 fee for switching to a different class if done within a week of original scheduled class starting.
Merchandise Refunds – A full refund will be given within 7 days of purchase for unused items (tags attached) with a receipt. Sorry, no refunds on treats.
Returned Check Fee – $35.00
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Questions or Suggestions
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